Yogesh Bankar
I'm
About
Dedicated IT Engineer with extensive experience in L1 ,L2 capacity for networking & software support. Expertise in troubleshooting devices and configuring enterprise-grade Networks. Proven ability to troubleshoot complex issues, optimize system performances, & deliver high- quality IT solutions
Sr Techinal support Engineer
Experienced IT professional with a demonstrated history of working in the computer networking industry. Skilled in Technical support, Customer Service, Network Administration, and Troubleshooting. Strong engineering professional with a Bachelor's degree focused in Computer Science from Dr. Babasaheb Ambedkar Marathwada University.
- Phone: +91 9623448895
- City: ch.sambhaji nagar (aurangabad)
- Jobs timing: flexible
- Degree: Bachelore's in computer science
- Email: bankaryogesh20@gmail.com
- Freelance: Available
Feel free to contact anytime.
Happy Clients
Projects worked
Year's of Expertize Across All projects
Development In hours
Skills
Having multiple skill set in IT Domain like Networking , Hardware , Application & Desktop support.
Resume
Experienced IT professional with a demonstrated history of working in the computer networking industry. Skilled in Technical support, Customer Service, Network Administration, and Troubleshooting. Strong engineering professional with a Bachelor's degree focused in Computer Science.
Summary
Yogesh Bankar
Innovative and deadline-driven IT Engineer with 6+ years of experience in Technical support.
- City Ch.Sambhaji Nagar, Cidco N-2, 431001
- (+91) 9623448895
- bankaryogesh20@gmail.com
Education
Bachelor in Computer Science
2015 - 2019
G Y Pathrikar, MGM
Degree Completed with 72%, final year project was a hotel booking android application which search's nearby hotel in area with rating
Web-Dev Certification
2020 - 2021
Online Coding plateform
Certification in Responsive web design from freecodecamp with hands on experience in HTML5, CSS3, JavaScript, Bootstrap etc.
Hardware & Networking
2018 - 2019
G Y Pathrikar, MGM
Certification in Hardware & Networking from G Y Pathrikar with hands on experience in Assembling PC, Troubleshooting hardware issues, Networking concepts etc.
CCNA Certification
2020 - 2021
Online Coding plateform
Cisco Certified Network Associate from udemy with hands on experience in Networking concepts, TCP/IP, VLAN, VPN, network security etc.
Professional Experience
Sysnet Global Technologies
2024 - Present
income tax office , lic building cidco ch.sambhaji nagar (mh)
- • Managing voice process , chat support channels & unresolvable cases.
- • IT Support: Hands-on experience in user support, ticket resolution, and system upgrades
- • Networking: Strong knowledge of LAN/WAN, TCP/IP, VLANs, VPN, and network security
- • Troubleshooting: Adept at identifying and resolving hardware and network issues efficiently
Infosys BPM
2022 - 2023
Hinjiwadi phase 3, pune (mh)
- • Managing International voice process escalation via voice and chat support channels & unresolvable cases
- Worked to resolve L1 level of issue for apps like ADP, oracle web portal, O365 etc
- • Virtualization Troubleshooting, FTP, SSH. Understanding, DNS, Active directory, Server, SMTP
Invictus web solution
2019 - 2021
Hinjiwadi phase 3, pune (mh)
- • Managing voice and chat support channels & unresolvable cases. Worked to resolve L1 level of issue for apps web portal, O365 etc
- • FTP, SSH. Understanding, DNS, Active directory, Server, SMTP. User Termination, Shared Drive, Folder
- • Virtualization Troubleshooting, FTP, SSH. Understanding, DNS, Active directory, Server, SMTP