Yogesh Bankar
I'm Technical support Engineer
About
Dedicated IT Engineer with extensive experience in L1 ,L2 capacity for networking & software support. Expertise in troubleshooting devices and configuring enterprise-grade Networks. Proven ability to troubleshoot complex issues, optimize system performances, & deliver high- quality IT solutions
Sr Techinal support Engineer
Experienced IT professional with a demonstrated history of working in the computer networking industry. Skilled in Technical support, Customer Service, Network Administration, and Troubleshooting. Strong engineering professional with a Bachelor's degree focused in Computer Science from Dr. Babasaheb Ambedkar Marathwada University.
- Phone: +91 9623448895
- City: ch.sambhaji nagar (aurangabad)
- Jobs timing: flexible
- Degree: Bachelore's in computer science
- Email: bankaryogesh20@gmail.com
- Freelance: Available
Feel free to contact anytime.
Happy Clients
Projects worked
Year's of Expertize Across All projects
Worked hours Grave yard shifts
Skills
Having multiple skill set in IT Domain like Networking , Hardware , Application & Desktop support.
Resume
Experienced IT professional with a demonstrated history of working in the computer networking industry. Skilled in Technical support, Customer Service, Network Administration, and Troubleshooting. Strong engineering professional with a Bachelor's degree focused in Computer Science.
Summary
Yogesh Bankar
Innovative and deadline-driven IT Engineer with 6+ years of experience in Technical support.
- City Ch.Sambhaji Nagar, Cidco N-2, 431001
- (+91) 9623448895
- bankaryogesh20@gmail.com
Education
Bachelor in Computer Science
2015 - 2019
G Y Pathrikar, MGM
Degree Completed with 72%, final year project was a hotel booking android application which search's nearby hotel in area with rating
Web-Dev Certification
2020 - 2021
Online Coding plateform
Certification in Responsive web design from freecodecamp with hands on experience in HTML5, CSS3, JavaScript, Bootstrap etc.
Hardware & Networking
2018 - 2019
G Y Pathrikar, MGM
Certification in Hardware & Networking from G Y Pathrikar with hands on experience in Assembling PC, Troubleshooting hardware issues, Networking concepts etc.
CCNA Certification
2020 - 2021
Online Coding plateform
Cisco Certified Network Associate from udemy with hands on experience in Networking concepts, TCP/IP, VLAN, VPN, network security etc.
Professional Experience
Sysnet Global Technologies
2024 - Present
income tax office , lic building cidco ch.sambhaji nagar (mh)
- • Managing voice process , chat support channels & unresolvable cases.
- • IT Support: Hands-on experience in user support, ticket resolution, and system upgrades
- • Networking: Strong knowledge of LAN/WAN, TCP/IP, VLANs, VPN, and network security
- • Troubleshooting: Adept at identifying and resolving hardware and network issues efficiently
Infosys BPM
2022 - 2023
Hinjiwadi phase 3, pune (mh)
- • Managing International voice process escalation via voice and chat support channels & unresolvable cases
- Worked to resolve L1 level of issue for apps like ADP, oracle web portal, O365 etc
- • Virtualization Troubleshooting, FTP, SSH. Understanding, DNS, Active directory, Server, SMTP
Invictus web solution
2019 - 2021
Hinjiwadi phase 3, pune (mh)
- • Managing voice and chat support channels & unresolvable cases. Worked to resolve L1 level of issue for apps web portal, O365 etc
- • FTP, SSH. Understanding, DNS, Active directory, Server, SMTP. User Termination, Shared Drive, Folder
- • Virtualization Troubleshooting, FTP, SSH. Understanding, DNS, Active directory, Server, SMTP